Privacy Policy

Last updated: 3 September 2026

1. Introduction

Urban Compass Careers ("we", "us", "our") is dedicated to ensuring the privacy of website visitors and customers. This Privacy Policy sets forth which personal data we gather, the purposes for collection, and our treatment of such information in connection with your access to our website and offerings.

2. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - email address, phone number, postal address.
• Financial data - payment credentials, purchase records, origin-of-funds documentation.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

3. How We Use Your Data

• To verify identity and comply with regulatory obligations.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To reach out to you about your account status, service announcements and assistance inquiries.
• To provide promotional material when you have given permission (you may withdraw consent at any time).

4. Cookies

We employ functional and performance cookies to maintain website functionality and track visitor behavior. You have the ability to adjust cookie preferences via your browser options.

5. Changes

This Policy may be revised periodically. The most recent edition will be posted here accompanied by a revision date.

6. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

7. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

8. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

9. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

10. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

11. Your Rights

In accordance with relevant legislation, you have the right to obtain, amend, erase, limit, or transfer your personal data, and to challenge certain forms of processing. Please reach out using the contact information provided to make such requests.

12. Contact

If you have privacy concerns or wish to assert your rights, please contact the Urban Compass Careers Data Protection officer through our contact form.

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